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| Feature Product: Barrowvale Help Desk Manager |
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The Barrowvale Help Desk Manager is an online Help Desk which allows you to track enquiries and requests for help or assistance from your customers or colleagues in one simple and easy to use interface.
Using this interface, you can manage a whole range of information about your customers' and work colleagues' enquiries and requests for help or assistance. You can also allocate help desk tasks to selected help desk representatives and they can view them in their own administration area. Whether it's a product that needs to be delivered, repaired or serviced, or technical support that has been requested on the use of a product, or a service that has been requested, the Barrowvale Help Desk Manager will handle it all.
The Barrowvale Help Desk Manager allows users to produce reports using your own criteria, such as customer details, dates, times, descriptions etc. Once the criteria are chosen, the Barrowvale Sales Manager will provide customised reports which summarise your Help Desk activities for any chosen period.
Barrowvale Help Desk Manager allows you to free up more time from Help Desk Administration and instead increase the time spent making more money from your business!
April 2006 |
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| Barrowvale finalists for the Best Industry Award 2007!
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| Feature product: Barrowvale Store Manager
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The Barrowvale Store Manager is an advanced internet based e-commerce business solution which allows you to sell your products and services online in a powerful and professional manner. The Barrowvale...
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| Feature Product: Barrowvale Help Desk Manager
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The Barrowvale Help Desk Manager is an online Help Desk which allows you to track enquiries and requests for help or assistance from your customers or colleagues in one simple and easy to use interfac...
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